Checked 24 Oct 2026
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TNEB application status: how to check it, and how long TNPDCL has
Check it on TNPDCL's application portal: open Status, then Application Status, and enter your application reference number (or your mobile number with the region code). It works for applications made on TNPDCL's application portal, such as a new connection or a name transfer. If TNPDCL misses its time limit, TNERC's rules give you ₹200 a day, up to ₹2,000.
Is TNPDCL late on your application?
The day TNPDCL had your complete application. For a new connection or added load, leave out the days you took to pay the demand notice. For shifting, use the day you paid the shifting charges.
Your result
Pick a date to see the deadline.
Check your status on the Application Status page.
Time limits from TNERC's standards of performance as shown on TNPDCL application portal: Timelines, and TNERC Distribution Standards of Performance Regulations, as amended to 31 Mar 2024, regulations 4 and 9; compensation from regulation 21. Read 24 Oct 2026.
TNEB application status in short
- Applications made on TNPDCL's application portal, such as a new connection or a name transfer, are checked on one page: app1.tangedco.org/nsconline, Status, Application Status.
- You need your application reference number, or your mobile number with the region code.
- Rooftop solar applications have their own status page on the Tamil Nadu Solar Rooftop Portal.
- A new connection with no line work must be given within 7 working days, a name transfer within 7 days. If TNPDCL is late, you are owed ₹200 a day, up to ₹2,000.
Where to check TNEB application status
| What you applied for | Where to check | What you need |
|---|---|---|
| Anything applied for on TNPDCL's application portal, such as a new connection or a name transfer | TNPDCL application portal: Status, Application Status | Application reference number, or mobile number with region code |
| Rooftop solar | Tamil Nadu Solar Rooftop Portal: Application Status | Application number, or mobile number |
| A problem while it is being processed | TNPDCL application portal: Grievance | Application reference number |
| A copy of what you applied for | TNPDCL application portal: Print Application | Application reference number |
The application reference number is on the acknowledgement the portal generates when you apply. It is also your username for paying the application charges online, with your mobile number as the password.
TNPDCL application portal: Application Status; Tamil Nadu Solar Rooftop Portal: Application Status; TNPDCL application portal: Grievance; TNPDCL application portal: Print Application; TNPDCL application portal: Information to Consumers.
How to check TNEB new connection or name transfer status
- Open the application portal at app1.tangedco.org/nsconline, or from tnpdcl.org go to Online Services.
- Choose Status, then Application Status.
- Pick Application ref number or Mobile number and type it in. The portal says mobile number with region code; if it asks for a region, choose your TNPDCL region.
- Type the captcha (the 6-digit code in the small picture) and press Submit.
How long TNPDCL has
| Application | Time limit | If TNPDCL is late |
|---|---|---|
| New connection or added load, no line work | Preferably 3 days, at most 7 working days | ₹200 a day, up to ₹2,000 |
| New connection or added load, line extension | 60 days | ₹200 a day, up to ₹2,000 |
| New connection or added load, new transformer | 90 days | ₹200 a day, up to ₹2,000 |
| Name transfer | 7 days | ₹200 a day, up to ₹2,000 |
| Load reduction, same meter | 7 days | ₹200 a day, up to ₹2,000 |
| Load reduction, meter changed | 4 weeks | ₹200 a day, up to ₹2,000 |
| Shifting a meter or service | 25 days | No amount we could confirm |
| Tariff change | 7 working days | ₹200 a day, up to ₹2,000 |
| Temporary supply, no system upgrade | 48 hours | No amount we could confirm |
For a new connection or added load, "no line work" means no extension or improvement of lines is needed. The days you take to pay the demand notice, fix defects TNPDCL points out or produce documents do not count. The rules say compensation is credited against your next bills; if it is not, claim it from TNPDCL's designated officer or on its portal. More detail: new connection charges, name transfer, load and tariff changes.
TNPDCL application portal: Timelines; TNERC Distribution Standards of Performance Regulations, as amended to 31 Mar 2024, regulations 4, 8, 9, 21 and 22.
Application stuck or wrong: what to do
| Problem | What to do |
|---|---|
| You need to change or cancel it | Ask your area Assistant Engineer (Operation and Maintenance). Once the application is put on hold, change it through Modify Application. Changes open only after payment. |
| "An application is already pending for this service connection" | Take it to your area Assistant Engineer. |
| Your payment is not showing in the status | Take it to your area Assistant Engineer. |
| The portal says "please try after sometime or please use the proper URL" | Start again from tnpdcl.org, Online Services. If it still fails, email [email protected] with a screenshot. |
| You cancelled and want a refund | Online Refund on the portal, for online payments on applications cancelled on or after 1 December 2022 (not for name transfer, load reduction or tariff change). Counter payments: your section office. |
| It is past the time limit | Use Grievance with your reference number while the application is pending. TNERC's rules say compensation is credited to your next bills; if it is not, claim it from TNPDCL's designated officer or on its portal, or complain to TNPDCL. |
Contact details for your area's officers are on tnpdcl.org under Reach us, Contact Information. The portal's helpdesk number is 044 2852 0131.
TNPDCL application portal FAQ; TNPDCL application portal: Grievance; TNPDCL application portal: Application Status.
What people report
Name transfers taking longer than 7 days
In one thread, the top answer said a name transfer usually takes about 15 working days. TNERC's limit is 7 days from a complete application.
Repeated visits, then a request for money
One person wrote that after several visits for a name transfer, an official asked for money. Every legitimate charge is set by TNERC and can be paid online against your reference number.
Summaries of two consumer threads from 2025 and 2026, in our words. We have not named anyone. Sources: r/Chennai thread, 2025, r/chennaicity thread, 2026.
Questions people ask
How do I check my TNEB application status?
On TNPDCL's application portal (app1.tangedco.org/nsconline), open Status, choose Application Status and enter your application reference number, or your mobile number with the region code, and the captcha. Rooftop solar applications have their own status page on the Tamil Nadu Solar Rooftop Portal.
How do I check TNEB new connection status?
On the same Application Status page of TNPDCL's application portal, with the application reference number from your acknowledgement, or your mobile number.
I lost my application reference number. What do I do?
Use the Mobile number option on the Application Status page, with the region code. The reference number is also on the acknowledgement that the portal generated when you applied.
How long does a TNEB new connection take?
Preferably 3 days and not more than 7 working days when no new line is needed; 60 days if a line has to be extended; 90 days if a new transformer is needed. If TNPDCL is late, TNERC's rules give you ₹200 a day, up to ₹2,000.
How long does a TNEB name transfer take?
7 days from the date TNPDCL receives your complete application, by TNERC's timelines as shown on TNPDCL's portal.
How do I change or cancel my TNEB application?
Ask your area Assistant Engineer (Operation and Maintenance). Once the Assistant Engineer puts the application on hold, you can change it through Modify Application on the portal. Changes open only after you have paid.
My payment is not showing in the application status. What should I do?
TNPDCL's FAQ says to take it to your area Assistant Engineer (Operation and Maintenance).
Can I get a refund if I cancel my application?
For applications cancelled on or after 1 December 2022 and paid online, use Online Refund on the portal. It covers new, temporary and added-load connections and shifting works; name transfer, load reduction and tariff change are not refunded online. If you paid at a counter, ask your section office.
Read next
- TNEB new connection charges 2026What a new connection costs, the documents, and the demand notice.Read the post
- TNEB name transfer: documents, fee and daysDocuments, the fee and the 7-day limit for a name transfer.Read the post
- How to complain to TNEBComplain in writing when TNPDCL misses a time limit.Read the post
Sources
- TNPDCL application portal: Application Status. Application reference number, or mobile number with region code, and a captcha.
- TNPDCL application portal: Information to Consumers. Five steps; acknowledgement with the application reference number; username is the reference number, password the mobile number.
- TNPDCL application portal FAQ. Modify or cancel through the area Assistant Engineer; payment not reflected; online refund rules; already-pending application.
- TNPDCL application portal: Timelines. Time limits stipulated by TNERC for LT and HT connections, shifting, temporary supply, tariff change and transfer.
- TNPDCL application portal: Grievance. Raise an application-related issue with the application reference number.
- TNPDCL application portal: Print Application. Print the application with its reference number.
- Tamil Nadu Solar Rooftop Portal: Application Status. Rooftop solar applications, by application number or mobile number; toll free 1800 425 2500.
- TNERC Distribution Standards of Performance Regulations, as amended to 31 Mar 2024. Time limits (regulations 4, 8 and 9) and compensation (regulations 21 and 22).
- Consumer reports: r/Chennai thread, 2025, r/chennaicity thread, 2026.
All pages read 24 Oct 2026. Found a mistake? Tell us, and see how we correct it.